In House Training
Unipol training offers an in-house training facility for HE, FE and private sector housing suppliers allowing you to train a number of staff at a venue of your choice without the addition of travel costs.
Click here to view the In House Training Brochure.
This service enables users to select their own training module from a number of suggested modules covering general trends, using the private sector, health and safety and a variety of housing management techniques.
All training is on specific themes, customer focussed and is designed to inform and motivate staff. Our training involves participation from delegates and some involve group work and role play. Many use in house training as part of their team building so that staff who rarely meet each other can do so in a focussed and informative event.
The modules can be geared to your specific needs and are, of course, confidential to your own staff.
Different modules play to different levels and strengths of staff, with some courses for newly arrived staff and others for experienced or senior staff meaning our training gives you an opportunity to take an overview, or a sideways look, at your existing systems and views.
This in-house training system compliments Unipol's existing central training programme which concentrates on new issues and larger events where, networking with other institutions is important.
The Training Team
Victoria Loverseed is the Development Manager for Unipol and oversees a wide range of projects within the organisation. Vicky was previously the Tenancy Support Officer for Unipol, supporting over 2000 student residents and has been a Housing Manager for Unipol, dealing with tenant disputes using mediation techniques. Before coming to Unipol, Vicky was the Welfare Officer at Leeds University Union.
Martin Blakey is an experienced trainer in student housing, its development and on-going management. Martin has been Chief Executive of Unipol since 1997, overseeing Unipol’s role in Leeds, Bradford and Nottingham where it houses some 2,650 students whilst providing information about housing to 90,000 other students.
Hilary Crook is a Solicitor and acts for a number of universities and private landlords and is recognised as a leader in her field. She is regularly consulted by representative bodies in the HE sector and advises the largest of the tenancy deposit protection schemes. An experienced trainer, who informs, stimulates and occasionally entertains.
Simon Kemp has worked at Unipol since 2002. As well as administering Unipol's accreditation schemes in Leeds and Bradford, Simon is the administrator for the two ANUK/Unipol Codes for Large Student Developments which were launched in 2005.
Neil Marsden is an independent environmental health consultant specialising in housing. He is a qualified Environmental Health Officer with over thirty years experience working with four different local authorities. Neil also fills the role of environmental health consultant to the national Residential Landlords Association.
Philip Moxon is a qualified Environmental Health Officer with over 30 years experience as a housing professional. Philip was selected by Warwick University to be a national trainer on the Housing Health and Safety Rating System together with statutory enforcement and has given training courses for Unipol since 1988
Tom Toumazou trained and qualified as an Environmental Health Officer with Westminster City Council, moving to LB Haringey where he specialised in Housing Renewal. He has completed a lot of work developing regional resources supporting Local Housing Authorities and Landlords by providing a web site, printed materials, training sessions, conferences and many other activities
In House Training Modules
The following modules are available at the standard cost of Unipol in house training
Health & Safety
- Gas – keeping records, making inspections and dealing with problems
- Fire – fire safety principles in student accommodation, the LACoRS guidance and tenant behaviour
- Electric – the NICEIC system, certification and periodic inspections
Inspecting Houses and Risk Assessing Your Portfolio
- HHSRS system explained – an introduction to the system and how to use it as a tool to improve safety in your accommodation
- Inspecting Student Houses – what to look for, how to measure risk and what makes a good student house
- Risk assessments in student housing – knowing the risks, assessing the risks and what to do next
- Using the Codes of Standards – understanding the code and making it a tool for improving your accommodation practices
- RRO – Fire Safety
Tenant Welfare
- Welcoming and arrivals – making a good first impression is critical, but can also set the tone for your accommodation for the year ahead
- Disputes/mediation – exploring new methods to managing tenant conflict and
- Discipline – when to act, how to act and knowing the potential limitations of discipline
- Wardens – what should the role of your wardens be and how does their relationship with the institution work
Legal
- Under 18s – a practical guide to accommodating students under the age of 18
- Home Stay – an introduction to expanding the accommodation choice on offer to accommodate all students
- Mental Health – spotting the signs, knowing how to intervene and supporting your students
- The Student Accommodation Model – a guide to the economics and structure of the student accommodation market
Special Modules
Specialist modules can be developed to fit your own exact needs. Simply get in touch with us with what you are interested in and we will do our best to help.
In House Training Costs
Where additional specialist input is required we have a network of other specialist trainers who can be used. All trainers have hands on experience of student housing, development, management, standards, the legislative framework and health and safety routines. Please bear in mind that legal training is based on daily charge out rates from specialist solicitors within the area of student accommodation and will always be more costly than other training.
All of our prices include;
- Delegate pack for each delegate (subject to numbers being provided)
- Speaker fees
- Conference staff to service your event
- AV equipment
You will be required to arrange;
- venue (either provided by the user or bought in externally)
- on site catering requirements (Unipol Training requires a lunch for networking/discussion and regular supplies of tea and coffee)
- travel or overnight stays for trainers (where necessary and with prior agreement)
- projector screen
- Flipchart and pens
This table is intended as a guide, for exact prices please contact Unipol 0113 205 3404.
